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Live status of the game, server, and core systems — plus active outage logs and what’s currently in development and released.

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Game status

Game

Online

Server

Online

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System status

Live status of the core in-game systems.

Self Checkout

Planned outage

Retail Checkout

Online

Scan As You Shop

Down

Music System

Online

Restaurant POS

Online

Kitchen System

Planned outage
Online   Planned outage   Down

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Live logs

Real-time progress for active and recent outages. Each outage moves through the stages below — remarks are added at each stage.
Outage stages Investigating outage → Found problem → Fixing problem → Finalizing fix → Push fix to published game → Monitoring for more outages

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Scan As You Shop — Down

Investigating outage

Tester Report came in that Scan As You Shop devices are not pairing with the POS.
Remark: Confirmed reproducible on every device in-store.

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Self Checkout — Planned outage

Investigating outage

Scheduled maintenance window opened.
Remark: Planned — not a live failure. Bringing lanes down on purpose.

Fixing problem

Applying queued patches.
Remark:_ Fixing Printer Not Booting_

Finalizing fix

Verifying lanes power on and accept logins correctly.
Remark: Pending.

Push fix to published game

Reopen lanes to customers.
Remark: Pending.

Monitoring for more outages

Watch for any regressions during peak hours.
Remark: Pending.

Investigating outage

Scheduled maintenance window opened.
Remark: Planned downtime to roll in new kitchen features.

Found problem

Feature additions and minor bug fixes queued.
Remark: License Service System Not Requiring When Module Called For.

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In development

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In development
upcoming
Features and systems currently being worked on.

Self Checkout improvements

Updates and fixes during the planned outage window.

Scan As You Shop

Investigating the outage and rebuilding stability.

Kitchen System

Maintenance and new features during the planned outage.

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Released

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Released
shipped
Features and systems that are live in the game.

Built map

The base store map has been built and is in use.

Core systems added

Retail Checkout, Music System, and Restaurant POS are live.