Live status of the game, server, and core systems — plus active outage logs and what’s currently in development and released.
Game status
Game
Online
Server
Online
System status
Live status of the core in-game systems.Self Checkout
Online
Retail Checkout
Online
Scan As You Shop
Down
Music System
Online
Restaurant POS
Online
Kitchen System
Partially Running
Live logs
Real-time progress for active and recent outages. Each outage moves through the stages below — remarks are added at each stage.Outage stages Investigating outage → Found problem → Fixing problem → Finalizing fix → Push fix to published game → Monitoring for more outages
Scan As You Shop — Down
Investigating outage
Tester Report came in that Scan As You Shop devices are not pairing with the POS.
Remark: Confirmed reproducible on every device in-store.
Fixing problem
Applying queued patches.
Remark:_ Fixing Printer Not Booting_
Finalizing fix
Verifying lanes power on and accept logins correctly.
Remark: Pending.
Push fix to published game
Reopen lanes to customers.
Remark: Pending.
Monitoring for more outages
Watch for any regressions during peak hours.
Remark: Pending.
Partial Outage
Scheduled maintenance window opened.
Remark: System partially down as additional features kitchen features are being rolled out.
Found problem
Feature additions and minor bug fixes queued.
Remark: License Service System Not Requiring When Module Called For.
In development
upcoming
Features and systems currently being worked on.
Self Checkout improvements
Updates and newly added SCO prodcuts
Scan As You Shop
Investigating the outage and rebuilding stability.
Kitchen System
Maintenance and new features during the planned outage.
Released
shipped
Features and systems that are live in the game.
Built map
The base store map has been built and is in use.
Core systems added
Retail Checkout, Music System, and Restaurant POS are live.