Skip to main content
Moderation tiers escalate based on the severity and frequency of the issue. Each tier carries its own consequence.

Moderation tiers

Tiers are listed in order from least to most severe.

Warning (1, 2, 3)

Strike system. Three escalating warnings before more serious action. Strikes may decay over time with good behavior.

Kick From In-Game and/or Discord Server

Temporary removal from in-game and/or discord server. Issued after 3 warnings.

Training Privilege Revoked

You lose access to attend trainings, hosting trainings, or both — depending on the offense.
Issued after 3 warnings.

Restricted Permissions Inside RSMT

Loss of certain in-game/group permissions — e.g. cannot switch to specific teams or access certain areas of the store.

Demotion

Rank is reduced. You lose the perks and access tied to your previous rank. (If user is staff or has boosted the server.)

XP Demotion

Your XP is reduced, potentially dropping you below a rank threshold and affecting your Store Associate tier. (If user is staff)

Temp-Ban

Temporary ban from the game, group, and/or related communications for a set period. Issued after user has obtained 3 warnings and has been kicked from the server, and continues to break the rules. Can also be issued if user is not a staff member or is not a server booster.

Perm-Ban

Permanent ban from the game, group, and related communications. No reapplication.

Account Removal From All Sites Across RSMT

Your account is removed from every RSMT site and service. The most severe consequence.

Summary

Severity isn’t always linear. Serious offenses (harassment, exploits, cheating) may skip tiers and jump directly to Temp-Ban, Perm-Ban, or Account Removal.
Think you’ve been moderated unfairly? Contact the Executive Team to appeal.