Skip to main content
Moderation tiers escalate based on the severity and frequency of the issue. Each tier carries its own consequence.

Moderation tiers

Tiers are listed in order from least to most severe.

Warning (1, 2, 3)

Strike system. Three escalating warnings before more serious action. Strikes may decay over time with good behavior.

Training Privilege Revoked

You lose access to attend trainings, hosting trainings, or both — depending on the offense.

Restricted Permissions Inside RSMT

Loss of certain in-game/group permissions — e.g. cannot switch to specific teams or access certain areas of the store.

Demotion

Rank is reduced. You lose the perks and access tied to your previous rank.

XP Demotion

Your XP is reduced, potentially dropping you below a rank threshold and affecting your Store Associate tier.

Temp-Ban

Temporary ban from the game, group, and/or related communications for a set period.

Perm-Ban

Permanent ban from the game, group, and related communications. No reapplication.

Account Removal From All Sites Across RSMT

Your account is removed from every RSMT site and service. The most severe consequence.

Summary

TierConsequence
Warning (1, 2, 3)Strike system — three escalating warnings
Training Privilege RevokedLoss of training access
Restricted Permissions Inside RSMTLocked out of specific teams/areas
DemotionRank reduced
XP DemotionXP reduced
Temp-BanTime-limited ban
Perm-BanPermanent ban
Account Removal From All Sites Across RSMTRemoved from every RSMT service
Severity isn’t always linear. Serious offenses (harassment, exploits, cheating) may skip tiers and jump directly to Temp-Ban, Perm-Ban, or Account Removal.
Think you’ve been moderated unfairly? Contact Management to appeal.