> ## Documentation Index
> Fetch the complete documentation index at: https://www.rosupermarket.store/llms.txt
> Use this file to discover all available pages before exploring further.

# Management (SCO)

> How to manage the self-checkout area and operate the attendant station.

<Note>
  Management is allowed to manage the **attendant station** and the overall **self-checkout (SCO) area** — keeping lanes running and customers moving.
</Note>

## What you do

* Manage the **self-checkout attendant station**.
* Oversee the entire **self-checkout area** during your shift.
* Step in remotely (or physically) to resolve issues at any SCO lane.
* Pull reports and post them to the daily reports section.

## Working the attendant station

<Steps>
  <Step title="Zoom in" icon="search-plus">
    Click the **DRS logo** to zoom into the screen if it's too small to read.
  </Step>

  <Step title="Sign on" icon="log-in">
    Click the **Sign On** button in the bottom right.
  </Step>

  <Step title="Enter credentials" icon="key">
    Enter your given **ID** and **PIN code**.
  </Step>

  <Step title="You're in" icon="check">
    You can now access the self-checkouts remotely.

    <Warning>
      You will still need to physically walk over to the SCOs sometimes — not everything can be done remotely.
    </Warning>
  </Step>
</Steps>

## Scenarios

<AccordionGroup>
  <Accordion title="1. Cancel Transaction" icon="circle-x">
    You can cancel from either the attendant station or physically at the SCO.

    **Attendant station**

    1. Hover over the selected station.
    2. Click the **Settings** button.
    3. Click **Cancel Transaction**.

    **At the SCO machine (physical)**

    1. Click **Store Login** on the screen.
    2. Enter your **ID** and **PIN**.
    3. Click **Cancel Transaction**.
  </Accordion>

  <Accordion title="2. Close Lane" icon="door-closed">
    **Attendant station**

    1. Click **Settings**.
    2. Click **Close Lane**.

    **At the SCO machine**

    1. Log in with your ID and PIN.
    2. Click **Close Lane**.
  </Accordion>

  <Accordion title="3. Void Item" icon="trash-2">
    **Attendant station**

    1. Click **Settings**.
    2. Click **Void Item**.
    3. Select the item.

    **At the SCO machine**

    1. Log in with your ID and PIN.
    2. Click **Void Item**.
    3. Select the item.
  </Accordion>

  <Accordion title="4. Age Restricted Item" icon="shield-alert">
    <Warning>
      Only available on the **SCO machine** — cannot be approved from the attendant station.
    </Warning>

    1. Walk over and log in at the SCO machine.
    2. Click **Approve**.
  </Accordion>

  <Accordion title="5. Get Reports" icon="file-text">
    <Info>
      **Required for Associate and Management.**
    </Info>

    <Warning>
      Only available on the **SCO machine** — not the attendant station.
    </Warning>

    1. Log in at the SCO machine with your ID and PIN.
    2. Click **Reports**.
    3. Click the corresponding report.
    4. Copy the report and post it to the **Daily Reports** section on the server.
  </Accordion>
</AccordionGroup>

<Tip>
  Keep an eye on the attendant station even when walking the floor — most issues can be resolved remotely faster than physically running to a lane.
</Tip>

<Accordion />